DevflairSupport
We're a small team — we read every message and respond to every request.
Email support
For billing questions, bug reports, feature requests, or anything else.
hello@shyguy.studioResponse times
We aim to respond within 1 business day. Premium plan users get priority response.
Data requests
To access, export, or delete your data under GDPR/CCPA, email us with the subject line 'Data Request'.
Send data requestAccount deletion
To close your account and delete all your data, go to Settings or email us. Deletion is processed within 30 days.
Go to SettingsCommon questions
How do I connect my X or Bluesky account?
Go to Settings → Social Accounts and click 'Connect'. You'll be redirected to authorize Devflair. Devflair only requests the minimum permissions needed to post on your behalf.
How do I use my own AI API key?
Go to Settings → AI Keys and paste your key. Keys are encrypted with AES-256 before storage. Your BYOK key takes priority over the platform key.
Can I get a refund?
Yes — we offer a 7-day refund on your first paid subscription. Email hello@shyguy.studio within 7 days of your first charge.
How do I cancel my subscription?
Go to Settings → Billing and click 'Cancel plan'. Your plan stays active until the end of the billing period.
My post failed to publish — what happened?
Check Settings → Social Accounts to confirm your account is still connected. X and Bluesky OAuth tokens can expire. Reconnecting usually resolves it. If the issue persists, email us with the post date and we'll investigate.